The wheels of a tall, metal cart squeak as Chris Beatty, 26, pulls it through a maze of aisles inside a cosmetics warehouse in Burlington, N.J.
A hand-held scanner helps Beatty find specific items, such as face cream or lipstick — to be sorted, packed and shipped to online customers. In his industry, this is called picking.
Asked if a robot could do his job, Beatty responds with a long pause. "That's a tough one," he says eventually, "but I don't think a robot could do this."