(701102017) Do you have a customer service torment story you love to tell? Of course, doesn’t everyone?
But think of the hilarious stories told by service reps about no-clue customers.
Today we have a session with customer relations professionals from the famed Dale Carnegie Training organization, and learn how fast and courteous customer service doesn’t have to be a relic of more genteel times.
(7-6-2017) July is National Ice Cream Month, and Federico Di Franco, co-owner with his wife, Carla, of Bianco Gelato in Coconut Grove is with us. His gelato is made with organic milk, and has dairy free, low fat and low sugar options. Bianco was voted one of America’s top 18 ice cream shops on Yahoo Food. He brings gelato to taste.
Restaurant news: Jen Karetnick, Miami Magazine Food Critic gives her restaurant tips
Dinner in Minutes: Beef and Berry Pasta Salad, a cool salad for hot summer evenings.
(6-29-2017) Today we're joined by Chef Jim Pastor and Mixologist Oscar Amaya from the Rusty Pelican. They will give tips for a sparkling 4th with food and drink. They have a special party/dinner at the Rusty Pelican for Independence Day. They bring food and drinks for us to taste.
Restaurant news: Laine Doss, Miami New Times Food Editor will give her restaurant tips
Dinner in Minutes: Texas Turkey Burger with Corn and Black Bean Salad. Celebrate July 4th with a sparkling burger that gets its bang from jalapeno peppers.
(6-28-2017) Today’s Topical Currents is an “At Your Service” edition, with social media law attorney, author, professor & consultant, Ethan Wall. He’s a legal authority on all things Facebook, Twitter, LinkedIn, and Instagram . . . and has advice for companies and individuals seeking how to best market on social media.
(6-27-2017) Today’s Topical Currents looks at bicycles as a key to the future of South Florida urban transformation. Over the last decade bike commuting grew 47-percent in the U.S. . . and 73-percent in our largest cities.
Another plus for bikes: 48-percent of adolescents who bike are less obese than peers.
We’ve assembled a panel to discuss bikes and South Florida . . . and of course, to take your calls.
(6-22-2017) In-studio interview with The Restaurant at the Raleigh Chef, Josh Elliot. Topic: Grilling. He concentrates on grilled foods at the restaurant. He gives tips on how to grill the perfect, steak, burger, fish, chicken, vegetables. He also bring food to taste.
Restaurant news: Matt Meltzer, Miami Editor for the Thrillist Group will give his restaurant tips.
Dinner in Minutes: Mike Golic’s Barbecue Blitz Chicken Wraps
(6-22-2017) Today it's a “Doreen’s Deals” feature, with Sun-Sentinel Consumer Columnist Doreen Christensen. Many of her consumer deals are of the digital variety, with discounts by the Big Four mobile carriers and selected Amazon Prime discounts.
(6-15-2017) Pre-Father's Day conversation with Sushi Maki owner, Abe Ng and his father, Canton owner, Allan Ng. We discuss the role Abe’s father played in his becoming a restaurateur and how his father came to America and started his successful restaurant chain. They bring food to taste.
(6-15-2017) Today's pre-Father’s Day Topical Currents features the Fatherhood Task Force of South Florida. It works for the full involvement of fathers in children’s lives, with workshops, conferences . . . and even the Fatherhood Reading Squad.