Netflix says its faulty forecasting caused it to miss its target for new subscribers, falling short by more than a million even as it reported quarterly earnings that beat analysts' expectations.
The streaming service that has ventured in recent years into original productions, such as The Crown, House of Cards and Stranger Things, reported a profit of $384.3 million, or 85 cents a share, up from 15 cents a share the previous year. Revenue was up 6 percent to $3.9 billion.
However, investors appeared alarmed by the missed subscriber forecast, causing shares to fall by 14 percent to $345.63 in extended trading Monday.
According to The Associated Press, "The company gained 5.1 million subscribers worldwide during the quarter, more than 1 million below the number that management had believed it could. It marked the first time in a more than a year that Netflix hadn't exceeded its subscriber growth projections. As of June 30, Netflix had 130 million subscribers, including 57.4 million in the U.S."
Analyst Daniel Ives at GB Insights was quoted by The Guardian as describing the subscriber shortfall as a "near-term gut punch" to the Netflix bull thesis.
"I think it's more of a one-quarter issue that shouldn't bleed into the next few quarters, despite the company's conservative guidance for September," Ives was quoted as saying by Marketwatch.
"In uber growth stories, especially in technology, from Apple to Amazon to Netflix, you're going to run into these one- or two-quarter issues when they're white-knuckle periods in the very near-term," he said.
In a letter to shareholders, Netflix called its second-quarter performance "strong but not stellar."
CNBC writes, "Some analysts were worried the company could not sustain its share price growth, which is over 100 percent year-to-date. They also raised concerns as competitors like Amazon ramp up their streaming efforts, while others like Disney and AT&T are prepared to invest in more digital content. Netflix is expected to spend up to $8 billion this year on 700 original series."
In its earnings statement, Netflix said, "YouTube and Netflix are two leading global (ex-China) internet entertainment services. HBO and Disney are evolving to focus on internet entertainment services. Amazon and Apple are investing in content as part of larger ecosystem subscriptions."
"Each of these firms has unique content and is striving to find the best creators from around the world to entertain its viewers," according to Netflix. "There has never been a better time to be a creator or consumer of content."
Editor's note: The headline on this article has been changed to reflect reader feedback. The original headline, while correctly using the word "spook" to convey investor fear, did not take into consideration the racial pejorative this word also echoes. This week, NPR's ombudsman office published a piece about listener responses to seemingly harmless language that some do find offensive.