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As Tech Issues Still Mire Miami’s Online Learning Platform, Parents Now Have A Say

Alberto Carvalho 8_31 press conference Miami Herald.jpeg
Daniel A Varela/Miami Herald
Miami-Dade Schools Superintendent Alberto Carvalho speaks at a press conference on Aug. 31, 2020, recounting the software outage that hindered connection to online learning for thousands of students and teachers on the first day of the 2020-21 school year.

For a smoother second week of school, Miami-Dade County Public Schools is allowing its teachers to use Microsoft Teams and its Zoom video chat counterpart if they experience any more issues with My School Online, the district’s new controversial online learning platform powered by a for-profit company called K12.

Now, the fourth-largest school district wants to hear from parents.

Parents received a survey late Monday to gauge their children’s learning experience so far. The short survey asks parents if their children experienced any issues with My School Online, if those issues improved, if their children used Teams and Zoom and, if so, what, if any, issues they have experienced with Teams and Zoom.

Read more at our news partner the Miami Herald.