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CDC: More health workers face burnout, harassment

Members of the Service Employees International Union (SEIU) from Florida and across the U.S. gathered for a rally to demand solutions to workplace burnout on Oct. 11, 2023 in Brickell.
Courtesy of 1199SEIU
Members of the Service Employees International Union (SEIU) from Florida and across the U.S. gathered for a rally to demand solutions to workplace burnout on Oct. 11, 2023 in Brickell.

More health workers say they're feeling burnt out and face harassment at work, according to a new report from the Centers for Disease Control and Prevention.

In the CDC's Vital Signs report, the agency suggests more than double the number of health workers reported harassment at work in 2022 than in 2018, including threats, bullying and verbal abuse from patients and co-workers.

Health workers have faced a mental health crisis since before the COVID-19 pandemic, caused by challenges like long hours, overnight and holiday shifts and caring for people who are sick and suffering. But CDC researchers found that work conditions continue to deteriorate for many.

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"The COVID-19 pandemic only intensified long-standing challenges and contributed to new and worsening concerns including compassion fatigue, depression, anxiety, substance use disorders and suicidal thoughts," CDC Chief Medical Officer Dr. Debra Houry told reporters Tuesday during a press briefing. "Burnout among these workers has reached crisis levels."

The 1199SEIU, Florida's largest union of healthcare workers, called attention to the crisis during a national rally earlier this month in Brickell. They demanded higher pay and hiring of more staff.

Members of the SEIU gathered on Oct. 11, 2023 in Brickell for a rally to demand better pay and increased staffing at health care workplaces.
Courtesy of 1199SEIU
Members of the SEIU gathered on Oct. 11, 2023 in Brickell for a rally to demand better pay and increased staffing at health care workplaces.

"This is a public health crisis because it doesn't just affect workers, but all the patients in our care," said Deb Montgomery, a registered nurse in Palm Beach County and an 1199SEIU member. "We appreciate the CDC supporting our position, but we've been pointing this out loudly since the start of the pandemic."

The CDC recommends that hospitals and nursing homes urgently make improvements, like cut long hours, reduce stigma around depression on the job and listen to staff suggestions.

Said Dr. L. Casey Chosewood, a director at the CDC's National Institute for Occupational Safety and Health’s Office: “When working conditions are positive, and where health workers are supported and have the potential to thrive, poor mental health outcomes were less likely."

If you or someone you know is thinking about suicide, call or text 988, or start a digital chat with the National Suicide Prevention Lifeline.

Verónica Zaragovia was born in Cali, Colombia, and grew up in South Florida. She’s been a lifelong WLRN listener and is proud to cover health care, as well as Surfside and Miami Beach politics for the station. Contact Verónica at vzaragovia@wlrnnews.org
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