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Broward County’s COVID-19 Business Complaint Dashboard Is Still Receiving Complaints

BC Dashboard 2_11.png
Screenshot from Broward County Dashboard
Broward County's COVID-19 Business Complaint Dashboard keeps track of pending complaints, ones that received warnings or citations, and resolved ones.

Broward County’s Planning and Development Management Division launched a COVID-19 business complaint dashboard last June where people can anonymously report businesses that are violating CDC guidelines like wearing masks and maintaining social distance — and it's still active.

Jo Sesodia, the director of the county's planning and development management division, says Broward has received more than 17,000 complaints against businesses since last June.

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However, the dashboard only shows pending complaints, ones that received warnings or citations, and those that were deemed “resolved” by code enforcement officers.

“Because we don’t want to have businesses out there with essentially allegations against them that were not founded,” Sesodia said.

She also says the county received the most complaints in July and August. That was when Broward saw the largest spike in COVID-19 cases, according to STAT News. Since then, Sesodia says there’s been a steady stream of reports still coming in.

“It’s the first time the county has done something that’s been as large as this using crowdsource data,” she said. “It really is driven by our citizens reporting and our municipalities responding.”

To anonymously report a business, you can call Broward’s 311 hotline from 8 a.m. to 6 p.m. on weekdays and 8 a.m. to noon on weekends.

You can also visit MyBroward.Broward.org to submit a report 24/7 by navigating to “Request for Service” and entering the business’s address.

Amber Amortegui is a senior studying journalism at Palm Beach Atlantic University. Born and raised in Davie, Fla., Amber is a native South Floridian who embraces one of America’s most diverse regions.