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How An Army Of Robots — And Humans — Help Your Holiday Gifts Arrive By Christmas

Carl Juste
Miami Herald
Postal workers process holiday packages at the Royal Palm Processing and Distribution Center on Thursday, December 19, 2019.

Amazon’s fulfillment center in Opa-locka is aptly named: It fulfills the impossible-seeming task of having almost any item imaginable shipped directly to one’s door in a matter of hours.

A few clicks of a mouse set into motion a veritable ballet of autonomous functions and approximately 2,000 human packers in Northeast Miami-Dade that allows a shopper, or his intended recipient, to pick up packages from their doorsteps.

But how does Amazon — and other e-commerce shippers including Target and Walmart — really work to deliver more than an estimated $135 billion in e-commerce sales this holiday season, up from $119 billion last year?

Read more from our news partner The Miami Herald.

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